Elements and Performance Criteria
- Confirm and maintain quality system framework in work area
- Quality assurance policy for work area is confirmed, documented and communicated to all levels of the workplace
- Sampling techniques are developed which reflect the needs of the work area
- Quality circles or other relevant aspects of quality assurance systems are established or maintained for the work area
- Facilitation for monitoring of work teams is organised to ensure compliance with standards
- Quality assurance system for work area is developed and maintained in accordance with OHS practices
- Strategies for communicating quality information with work teams are established
- Establish and maintain quality documentation system
- Implement structured training program in accordance with quality system requirements
- Roles and duties of relevant personnel are analysed
- Training needs in relation to quality are identified
- Suitable training programs are identified to meet these needs
- Suitable training programs are organised
- Effects of training on quality outcomes are assessed and further action taken if necessary to address quality performance
- Training records and maintained
- Evaluate the quality system